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AI Agents

Named agents that watch one domain each, ground in its 360, and recommend the next action — the reasoning layer over the mesh.

The Stark Group · FY26 (modeled)
Luxury to-the-trade — designers & architects only (no retail)
670 employees · 12+ US sites · 8 countries
🧵 Craft, heritage & designStep 2 of 5 · let an agent act on a craft signalControl TowerTo-the-Trade / Accounts 360All journeys
🌐 Enterprise 360 modules· on AI AgentsBrowse all 31 views ▾
● LiveBuilt forCEO / COO· a standing team that never sleepsFunction owners· their domain, watched & promptedAnyone· ask a grounded question

Each agent owns one job — collect cash, retain designers, attach across houses, finish acquisition integration, watch accounts, hold pricing as fibre costs move, lift showroom productivity. They read the same governed data the 360s show, surface the live finding, and recommend the move. This is the reasoning layer over the graph.

Data backing: live across cash · customer · service · brand · quote · workforce — each agent reads its governed 360
The standing team

Seven agents, each watching one domain

Every card reads the same governed data its 360 shows — a live finding, the recommended move, and the value at stake.

Collections · Designer-Account Agent

Cash 360
Watches AR aging & DSO by trade account

Finding. £5m is >60 days late; the slowest-paying accounts (embassy/institutional 64d, Rosewood 62d) drive it.

Recommends. Run a collections sprint on the aged book — frees ~£3m toward the 48-day target.

Value at stake · High confidence
£3m
Open Cash 360

Cross-House Attach Agent

Customer 360
Watches single-house accounts & whitespace

Finding. £36m of cross-house whitespace; Four Seasons (representative) alone has £2m untapped.

Recommends. Attach a 2nd/3rd house (carpet ↔ fabric ↔ rug) on the top single-house designer accounts.

Value at stake · Medium confidence
£9m
Open Customer 360

Designer-Retention Agent

Service 360
Watches designer accounts & programs up for re-order

Finding. £10m of repeat-designer revenue is at-risk across the next four quarters (lapse-flagged or spend-down likely).

Recommends. Trigger save-plays on at-risk accounts; each retention point on the £116m repeat base is ~£1.2m.

Value at stake · High confidence
£10m
Open Service 360

Craft-Delivery · Acquisition-Integration Agent

Brand / M&A 360
Watches integration & value capture by acquired house

Finding. £97m of acquired revenue still integrating; Fort Street Studio is the laggard at 35%.

Recommends. Sequence Fort first on a dated 90-day plan — unlocks margin, cash and house-level actuals.

Value at stake · High confidence
+£21m
Open Brand / M&A 360

Account-Watch Agent

Customer Master
Watches credit risk & term conflicts

Finding. 0 account(s) at High churn/credit risk (e.g. —); several accounts carry conflicting payment terms across acquired-brand systems.

Recommends. Move distressed accounts to credit hold; reconcile term conflicts on the golden record.

Value at stake · High confidence
risk
Open Customer Master

Wool/Silk-Cost · Pricing-Discipline Agent

Quote / Specification 360
Watches discount, fibre cost & win-rate by quoting tool

Finding. Standalone tools discount at 14% vs 8% on governed order entry — straight margin leakage as fibre costs firm.

Recommends. Migrate Stark Studio Rugs, Ashley Stark Home & Fort Street quotes onto common order entry with one price book and approvals.

Value at stake · Medium confidence
£836k
Open Quote / Specification 360

Showroom-Performance Agent

Workforce 360
Watches showroom & studio productive time

Finding. US Midwest runs lowest at 70% productive time with 4 open reqs.

Recommends. Move acquired-house teams onto common scheduling; lift utilization toward 78% — showroom capacity already paid for.

Value at stake · Medium confidence
+margin
Open Workforce 360
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